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What is a Preorder?
A preorder is when a customer purchases a product before it is in stock or ready to ship. Essentially, the customer pays upfront to reserve an item that will be produced, received, or released at a later date. The order is fulfilled once the product becomes available.
Key Features of Preorders:
- Payment is collected at the time of purchase.
- The product is not shipped immediately.
- An estimated ship date is usually provided.
- Inventory is planned or allocated based on preorder demand.
Why Businesses Offer Preorders:
- To gauge demand before full production.
- To fund manufacturing or incoming inventory.
- To reduce inventory risk.
- To secure early customers for new or limited products.
What Customers Should Know:
- Delivery happens after the stated fulfillment window.
- Delays may occur due to manufacturing or shipping.
- Preorders guarantee product availability, not instant delivery.
In summary:
A preorder is a commitment-based purchase that allows customers to reserve a product in advance, with fulfillment occurring once the stock is ready.
For any further questions regarding our products or for assistance with your order, please email empireracings@gmail.com and you should receive a response within one business day. If you are emailing about your order, please include the order number or the email/phone number used at checkout in your message.
We look forward to assisting you!